Assistant Operations Manager

Description:

Ensure alignment of operations with company mission and vision

Supervise on-ground staff and supervisors at designated locations

Respond to client requirements and deliver services to set standards

Provide necessary operational reports and feedback to clients

Oversee scheduling, tools, manpower, and operational workflow

Maintain high quality of service and ensure consistency

Support supervisors in achieving peak service levels

Assist in manpower planning and deployment

Ensure all employees follow company procedures and policies

Monitor and evaluate operations and take corrective actions

Observe valet team performance and address productivity issues

Standardize service delivery across all locations

Monitor transportation schedules and report irregularities

☑ Requirements:

Diploma degree in Business, Operations, or a relevant field

Minimum 4 years of experience in operations roles

Strong proficiency in Microsoft Office

Able to read timetables, maps, and schedules

Excellent interpersonal and communication skills