Call Center Representative

 

Description:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs
  • Build sustainable relationships and engage customers
  • Management and resolve customer complaints
  • Identify and escalate issues to supervisors

Agent Qualifications and Skills

  • Bachelor's degree
  • Proficient in relevant computer applications
  • Strong phone and verbal communication skills along with active listening and written communication skills
  • 1-3 years of experience in a typical call center environment
  • Knowledge of customer service practices and principles
  • Excellent data entry and typing skills
  • Ability to handle stressful situation appropriately

Organization ECCO Gulf WLL
Industry Call Center / BPO / KPO Jobs
Occupational Category Call Center Representative
Job Location Doha,Qatar
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 1 Year
Posted at 2022-12-02 2:05 am
Expires on 2025-01-24