Crm Testing

Description:

·        Develop comprehensive test plans, strategies, and test cases for Dynamics CRM CE implementations and updates. Responsible for conducting the testing, thereafter, analyse the results and then submit observations to the development team.
·        Collaborate with Techno-Functional Analysts to understand business requirements and translate them into test scenarios and subsequently develop Requirement Traceability Matrix.
·        Perform functional, regression, integration, performance, and user acceptance testing (UAT) for Dynamics CRM CE solutions.
·        Understanding and ability to validate CRM workflows, customizations, plugins, and integrations
·        Ability to understand integrated applications to CRM solution and develop test cases that ensure the applications are validated as part of testing.
·        Identify, log, track, and manage defects to closure using appropriate tools (e.g., Azure DevOps, JIRA)
·        Retest resolved issues and provide detailed feedback to the development team.
·        Excellent ability to maintain detailed test documentation, including test scripts, results, and issue reports
·        Work closely with the development and business teams to understand customization requirements.
·        Assist in the development of user guides, training materials, and test deliverables
Develop and maintain automated test scripts for Dynamics CRM using tools like Selenium, Power Automate, Leapwork or other