Customer Service Associate

 

Description:

Customer Service Associate Responsibilities

Attending training sessions to grow knowledge of products and to develop customer service skills.

Resolving phone, walk-in, mail, fax, and email customer inquiries.

Processing and logging incoming calls into the CRM system.

Identifying customer needs.

Forwarding and escalating inquiries to relevant individuals and departments.

Contacting customers to give them accurate feedback on the progress of their inquiries.

Providing outstanding customer service.

Updating customer information as required.

Maintaining confidentiality of information.

Performing other duties as the need arises.
 

Organization NEELIMA STAFFING SOLUTION
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Customer Service Associate
Job Location Doha,Qatar
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Entry Level
Salary 31000 - 45000 | QAR
Experience Fresh
Posted at 2024-09-10 6:30 pm
Expires on 2024-12-09