Description:
Customer Service Associate Responsibilities
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.
Organization | NEELIMA STAFFING SOLUTION |
Industry | Customer Service / Tele Marketing / Tele Sales Jobs |
Occupational Category | Customer Service Associate |
Job Location | Doha,Qatar |
Shift Type | Morning |
Job Type | Full Time |
Gender | No Preference |
Career Level | Entry Level |
Salary | 31000 - 45000 | QAR |
Experience | Fresh |
Posted at | 2024-09-10 6:30 pm |
Expires on | 2024-12-09 |