Customer Service Executive

 

Description:

we are hiring for Air Ticketing Executive, Air Ticketing officer, Ground Staff Cabin Crew.

 

Principal Accountabilities

 

  • (Typical duties include the following, although specific duties vary by assignment or contract)
  • Utilize the current management information system(s) to maintain aircraft forms and records as required by customer.
  • Draft and submit aircraft/engine management and Inventory Reporting System reports in a timely manner.
  • Prepare weekly, monthly, yearly reports as assigned.
  • Process readiness documents, administer the aircraft configuration status accounting program and verify aircraft utilization reports.
  • Monitor aircraft configuration status, weight and balance and aircraft inventory data for accuracy.
  • Initiate and distribute applicable maintenance forms in accordance with established procedures.
  • Assist in preparation of the Monthly Maintenance Plan.
  • Monitor, verify and log Support Equipment Custody records, Aviation Armament Equipment, aircraft inventory records and Technical Directives as applicable.
  • May be required to maintain work-center technical publication annex library.
  • Provides technical assistance, guidance and instruction as required.
  • Perform data processing, data entry and administrative support in the following systems: - NALCOMIS Optimized Organizational Maintenance Activity (OOMA) - NALCOMIS Organizational Maintenance Activity (OMA)
  • Comprehensive Engine Trending and Diagnostics System (CETADS)
  • Comprehensive Engine Management System (CEMS)
  • Maintain cleanliness of the work center as required.
  • Present a courteous and professional demeanor when dealing with customers and co-workers.
  • Comply with Foreign Object Damage (FOD), Hazardous Waste Program, and Tool Control Programs.
  • Comply with all established general and industrial safety rules and regulations as applicable to the contract, facility and job assignment.
  • Perform additional duties as assigned by supervisor.

 

Knowledge And Skills

 

  • Ability to meet required scheduling deadlines and maintain necessary work flow.
  • Thorough knowledge of aircraft log books, maintenance records, applicable maintenance / technical manuals, publications and forms.
  • High degree of knowledge in computer operation and keypunch skills. Must be proficient in Microsoft Office, Word, Excel
  • Ability to type a minimum of thirty-five (35) words per minute.
  • Ability to read, write, understand, and communicate the English language and follow verbal and written instruction.

 

Experience And Education

 

  • Graduation from high school or GED required.
  • Must have two (2) years of aviation clerical experience in maintaining aircraft log books, aeronautical equipment service records and associated logs.
  • Previous experience with US Navy, and/or FAA aircraft logbooks and documentation is preferred. -
  • Satisfactory completion of U.S. Armed Forces Logs and Records courses or other schools with equivalent curriculum or two (2) year of on the job training and / or experience required.
  • Must be able to meet any Government / Company licensing / qualification requirements for the position.
  • Experience with automated management information systems: OOMA, NALCOMIS, FAME, IMDS, CETADS, CEMS highly desired.
  • Licensing, certification requirements: Hazardous Waste Communications Training, FOD and TCP Awareness Trained, ISO 9001-2000 Program Awareness, NALCOMIS Trained, Operational Risk Management (ORM) Training, Weight and Balance Certified

Organization Sandeep
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Customer Service Executive
Job Location Doha,Qatar
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-08-10 11:01 am
Expires on 2024-12-22