Customer Service Specialist

Description:

We are seeking a Customer Service Specialist to interact with our customers to provide and process information in response to inquiries and requests about products, services and promotions.

Main Job Tasks and Responsibilities (includes, but is not limited to):

Work with customers daily via email, live chat or other channels

Handle retail customer service inquiries mainly for English-speaking markets.

Response to minimum 100 E-mails/Live Chat equivalent per day.

Promote our products to customers

The Successful Applicant

Fluency in verbal and written English; additional language is an advantage

Excellent time management and documentation skills

Customer Service Experience Preferred

Availability for 30 - 40 hours a week with flexible shifts

High-speed stable internet connection

Required.

GOOD KNOWLEDGE OF COMPUTER MUST HAVE LAPTOP OR SYSTEM MUST HAVE BASIC TYPING SPEED MUST HAVE TYPING ACCURACY NO WORK PRESSURE & NO TIME BOUNDATION