Employee Benefits Officer

Description:

We are seeking a skilled and motivated Technical Officer to join our insurance brokerage firm in the Employee Benefits Department. As a Technical Officer, you will be responsible for ensuring efficient and accurate placement of employee benefits insurance policies, managing client service activities, and maintaining strong relationships with insurance carriers. This position primarily focuses on medical, travel, and life insurance.

Responsibilities:

· Placement of Insurance Policies:

· Collaborate with insurance carriers to obtain quotes and negotiate policy terms and conditions for employee benefits insurance.

· Analyze client needs and risks to identify appropriate employee benefits insurance solutions.

· Prepare accurate and comprehensive insurance submissions for underwriting purposes.

· Review policy documentation to ensure accuracy and compliance with regulatory requirements.

Client Service Management:

· Serve as the primary point of contact for clients regarding employee benefits policy inquiries, changes, and claims.

· Provide prompt and accurate responses to client inquiries, addressing concerns and resolving issues efficiently.

· Conduct policy reviews to assess coverage adequacy and identify opportunities for upselling or cross-selling.

· Assist clients with policy renewals, endorsements, cancellations, and other service-related processes.

· Handle customer support activities, including managing the call support line.

Relationship Management:

· Develop and maintain strong relationships with insurance carriers, fostering productive partnerships.

· Stay up-to-date with industry trends, market conditions, and changes in employee benefits insurance products and regulations.

· Collaborate with insurance carriers to negotiate competitive terms and secure favorable policy conditions for clients.

· Attend industry events and networking activities to expand professional contacts and enhance business opportunities.

Documentation and Reporting:

· Maintain accurate and organized client records, policy documentation, and correspondence.

· Generate reports and provide regular updates to management on placement activities, service metrics, and client feedback.