Description:
In the near term, the team will be based out of the Middle East and looking to meaningfully grow its presence in the region.
You will:
- Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities
- Partner with clients to understand their most pressing problems and brainstorm how Scale can best help
- Manage the long-term health of clients by identifying and preempting areas of risk or concern
- Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly
- Collaborate with the operational and engineering execution teams to track delivery and timelines
- Review, track and improve operational performances and be obsessed with continuous improvement
- Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing
- Have proficiency in reading, writing, and speaking in Arabic
Ideally you'd have:
- 4-9 years of total work experience, with experience in consulting or as a technical program management role in industry
- Associate / Senior Consultant / Engagement Manager role at a Big 3 Consulting Firm
- A proven track record in B2B client facing roles and expanding client relationships
- Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers
- Great cross-functional experience and collaborative ability
- Excellent verbal and written communications
- A track record of structured, analytics-driven problem solving
- A history of diligence and organization across multiple work streams
- An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
- Analytical, planning, and process improvement capability
- Experience with reading SQL and/or another database language