Description:
Responsibilities
- Ensure client payments are received in a timely manner, escalate to CSM or Credit Control manager where appropriate
- Chasing client payments via email & telephone
- Credit checking clients credit worthiness
- Building & maintaining strong relationships with clients
- Respond to internal Jira tickets within the set SLA's
- Respond to external ZenDesk tickets within the set SLA's
- Liaising with: Customer Success, Legal, Finance & support teams
- Meet or exceed monthly KPIs
- Additional ad-hoc duties
Requirements
- 1 year experience within Finance or a start-up (nice to have)
- Excellent organisational skills
- Excellent communication skills
- Strong Excel knowledge
- Desire to work for a fast-paced startup and take on increasing levels of responsibility
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available