Description:
A Logistics Controller, sometimes referred to as a Logistics Manager or Supply Chain Controller, is responsible for overseeing and managing all aspects of logistics and supply chain operations within a company. Here's a detailed job description for a Logistics Controller:
- Strategic Planning : Develop and implement strategic plans and objectives for the logistics and supply chain function in alignment with the company's overall goals and objectives.
- Budgeting and Cost Management : Develop and manage budgets for logistics operations, ensuring cost-effective solutions while maintaining quality and service levels.
- Procurement and Vendor Management : Source, select, and manage relationships with vendors, suppliers, and service providers to ensure timely and cost-effective procurement of materials, transportation services, and other logistics-related needs.
- Inventory Management : Oversee inventory control processes, including stock levels, replenishment strategies, and inventory accuracy to minimize stockouts, excess inventory, and carrying costs.
- Warehousing and Distribution : Manage warehouse operations, including layout optimization, storage systems, inventory control, and order fulfillment to ensure efficient and timely distribution of goods.
- Transportation Management : Coordinate transportation activities, including route planning, carrier selection, freight negotiations, and shipment tracking to ensure on-time delivery while optimizing costs and service levels.
- Compliance and Risk Management : Ensure compliance with regulatory requirements, industry standards, and company policies related to transportation, logistics, and supply chain operations. Identify and mitigate risks that may impact operations, such as supply chain disruptions, security threats, or regulatory changes.
- Performance Monitoring and KPIs : Develop and monitor key performance indicators (KPIs) to measure and track the performance of logistics operations, such as on-time delivery rates, inventory turnover, transportation costs, and warehouse efficiency. Implement corrective actions and process improvements as needed to optimize performance.
- Technology Utilization : Leverage technology solutions, such as transportation management systems (TMS), warehouse management systems (WMS), inventory management software, and analytics tools, to streamline operations, enhance visibility, and improve decision-making processes.
- Continuous Improvement : Identify opportunities for process improvements, cost savings, and efficiency gains within the logistics and supply chain function. Implement best practices, lean methodologies, and continuous improvement initiatives to drive operational excellence and competitiveness.
- Cross-Functional Collaboration : Collaborate with internal departments, including procurement, sales, manufacturing, and customer service, to ensure alignment of logistics activities with overall business objectives and priorities. Facilitate effective communication and coordination between different functional areas to optimize supply chain performance.
- Training and Development : Provide leadership, guidance, and training to logistics staff to ensure they have the necessary skills, knowledge, and resources to perform their roles effectively. Foster a culture of teamwork, accountability, and continuous learning within the logistics team.
- Customer Service and Satisfaction : Ensure high levels of customer service and satisfaction by addressing customer inquiries, resolving issues, and proactively communicating with customers regarding order status, delivery updates, and any logistics-related concerns.
- Environmental and Sustainability Initiatives : Drive initiatives to improve environmental sustainability and reduce the carbon footprint of logistics operations, such as optimizing transportation routes, reducing packaging waste, and implementing eco-friendly practices.
- Reporting and Analysis : Prepare regular reports, dashboards, and analytics on logistics performance, trends, and metrics for management review. Provide insights, recommendations, and actionable insights based on data analysis to support decision-making and continuous improvement efforts.