Office Manager For Tourism Co

Description:

We are hiring an "Office Manager" for Tourism CO. with over 35 years of experience serving tourists from France, Belgium, the USA, and Australia.
📍Work Location: Maadi

Qualifications:
1. Office Operations & Administration:
-Oversee day-to-day office operations to ensure efficiency and smooth workflow.
-Manage office supplies, equipment, and facilities, ensuring a well-organized and productive work environment.
-Maintain records, filing systems, and ensure all documents, invoices, and travel agreements are properly managed.
2. Staff Coordination & HR Support:
-Supervise and support administrative staff, ensuring team productivity.
-Assist HR with onboarding, training, and performance management of employees.
-Maintain employee records and ensure compliance with company policies and travel regulations.
3. Financial & Budget Management:
-Assist in budget planning, expense tracking, and cost control for office operations.
-Work closely with finance to process invoices, reimbursements, and vendor payments.
-Monitor operational expenses and suggest ways to optimize costs.
4. Travel & Client Support:
-Coordinate with travel agents, tour operators, and partners to support customer bookings and inquiries.
-Handle escalations and ensure high customer satisfaction in travel-related services.
-Assist in organizing corporate and group travel bookings when necessary.
5. Communication & Reporting:
-Serve as the main point of contact between departments, vendors, and management.
-Prepare reports, presentations, and office performance updates for management.
-Ensure compliance with company policies and industry regulations in travel and tourism.
6. Office Technology & Process Improvement:
-Oversee office IT systems and ensure smooth workflow with travel booking software and CRM tools.
-Identify and implement process improvements to enhance office efficiency and productivity.

Requirements
-Bachelor’s degree in Business Administration, Tourism, or a related field.
-10+ years of experience in office administration, preferably in the travel and tourism industry.
-Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
-Ability to handle multiple tasks, deadlines, and high-pressure environments.