Pmo Manager- Crm

Description:

.    Must have at least 10 years of relevant experience in a utility or similar industry or in a similar role, especially in enhancing and automating customer management systems and business processes.

·   Must have been involved in various projects involving multi-disciplinary teams.

·   Must have ability to identify and resolve conflicts between interrelated and interdependent projects.

·   Must have been involved various projects involving multi-disciplinary teams.

·   Must have ability to resolve conflicts between interrelated and interdependent projects.

·   Solid understanding of how people go through a change and the change process

·   Experience and knowledge of change management principles, methodologies and tools.

·   Effective communication skills – both written and verbal.

·   Excellent active listening skills and ability to clearly articulate messages to a variety of audiences.

·   Ability to establish and maintain strong relationships and to influence others and move toward a common vision or goal.

·   Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach.

·   Organized with a natural inclination for planning strategy and tactics.

·   Problem solving and root cause identification skills.

·   Ability to work effectively at all levels in an organization.

·   Good understanding of business planning concepts and an understanding of organizational issues and challenges.

·   Familiarity with project management approaches, and tools and phases of the project life cycle

·     Written and Spoken Arabic and English are essential.