Qnb2479-teller

 

Description:

Shareholder & Financial:
 

  • Proactively market the Group’s products to increase sales volume and profitability, and to achieve or exceed set targets and goals.
  • Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes.
     

Customer (Internal & External)
 

  • Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
  • Ensure customer satisfaction all times and resolve customer complaints timely and effectively.
  • Attend and resolve all customer queries at the branch within specified TAT to ensure customer satisfaction.
  • Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.
  • Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
  • Build and maintain strong and effective relationship with branch customers and all other related units of the Group to achieve goals/objectives.

Organization QNB Group
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Teller
Job Location Doha,Qatar
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-02-21 4:51 am
Expires on 2024-12-05