Description:
About the job
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
- Sells the services by establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks, participating inprofessional societies.
- Contributes to team effort by accomplishing related results as needed.
- Contacts potential and actual customers and send regular emails to inform them about the company’s services and promotions.
- Creates sales, customer service and marketing trend reports Attend to customer calls in a polite manner and ensure completion of the customer cases.
- Ensures all customer complaints are recorded with timely closure and valid root causes.
- Roots cause analysis of complaints for on-going customer service improvements.
- Supports with effective sales presentations and related documentations.
- Assists internal and external customers and ensure exceptional experience for the clients.
Requirements
Scientific Degree in Business Management or equivalent
- Experience of more than 1 year in government relations, shipping, transport and logistics.
- Experience in selling contracts for heavy lifts, cranes, tower cranes, forklifts and other heavyequipment
- Familiarity to work with computer, Microsoft Office and Windows.
- Ability to communicate in English language.
- Additional language proficiency is a plus.