Senior Account Manager

Description:

Job Summary

Senior Account Manager with over 5 to 10+ years of experience managingclient accounts. Strong customer service experience. Ability to quickly learn the needed skills and terminology to perform successfully in the workplace. Strong written and oral communication skills. Ability to effectively manage and prioritize multiple projects and assignments. Strong computer skills including, but not limited to, Microsoft Word, PowerPoint and Excel. Ability to work successfully on my own or effectively within a group setting.

Responsibilities

1. Responsible for client development, communication, and planning for successful sales campaigns.

2. Training customer base on new products, run promotions, and uncover opportunities by monitoring consumer activity.

3. Formulating solution to boost sales through marketing.

4. Establishing a strong business relationship on business operations to secure a business deal and generate a sale.

5. Capitalizing on industry expertise in developing business model, including business-to-business sales management.

6. Working with all departments in the organization to make sure orders are processed correctly and in a timely manner.

7. Serving as the voice of the company with all customer inquiries or complaints.

8. Maintaining up-to-date industry, competitor and consultant knowledge to new products in the id industry.

9. Responsible for communication through phone, email, and chat to grow account base and generate new sales.