Technical Solutions Engineer

Description:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

We are looking for a Solutions Engineer to provide engineering and technical assistance to QRC personnel, Sales Engineers, and customers to develop the best possible repair and upgrade solutions to aftermarket jobs. The successful candidate will also be responsible for technical interpretation of specifications, procedures, policies, quality, and equipment reliability to concerned parties.

The Solutions Engineer leads all requests for technical solutions of a given area and works under guidance of engineering specialists to provide support and expertise to internal and external customers on RFQ, orders, root-cause analyses, etc.

Your role

• Identify upgrades opportunities and support the generation of upgrade quotes, provide justification or support Life Cycle Cost analysis for evaluation, when feasible.
• Personally carries out repairs and maintenance of pumps and support shop mechanics during assembly.
• Support sales calls to attend, present and detail key points in technical offerings during site discussions with end-users.
• Support sales strategy when targeting new customers in presenting Flowserve Services and Solutions Engineering capabilities, products, and success stories.
• Leads root-cause analysis campaign at site - when required - and works in close collaboration with engineering specialists and sales teams to define the path forward, action plan and commercial strategy.
• Participates in the evaluation of technical feasibility and minimizes technical risks in our solution proposals, backed up by engineering specialists.