Description:
ROLE PURPOSE: To ensure that all employees are provided with training to maximize their efficiency, abilities and engagement through appropriate trainings and exercises
DUTIES & RESPONSIBILITES
- Identifies and assesses training needs for QMA employees
- Analyzes output from the Performance Management System to ensure learning and development solutions are put into place in line with QMA’s training strategy
- Ensures that the learning and development requirements database across QMA divisions and Museums is up to date
- Establishes customized tailored training programs for each job family that incorporates training needs in the areas of communication, presentation skills and other soft skills
- Maintains constructive and cooperative working relationships with employees and maintains them
- Ensures that all training materials are provided (training plans, presentation handouts and visual materials)
- Ensures that all administrative requirements for the training program are met
- Oversees the execution of all training for both technical and non-technical areas of QMA
- Delivers training in a variety of methods (including role playing, traditional classroom setting, internal projects, team exercises etc.)
- Evaluates the effectiveness of each training course through questionnaires and feedback forms and modifies training courses accordingly
- Acts as a subject matter expert in the area of employee training
- Attends trainings / courses or undergoes self-learning (e - courses, self-reading etc.) to advance own knowledge
- Keeps abreast of the latest potential training solutions including formal learning and coaching /mentoring initiatives
- Ensures appropriate training records and materials are kept and easily accessible. E.g. course material, attendance lists, certifications achieved etc.
- Ensures that individual training profiles are maintained to track the training and development history of each employee
- Communicates with Line Managers on training needs and updates them on progress of their staff
QUALIFICATIONS / REQUIREMENTS
- Knowledge of principles and practices of HR including:
- Talent Development strategies, tools and processes
- Career development
- Bachelor’s Degree in Business / Administration / Human Resources or related field
- Masters in Human Resource Management or Business Administration / certification from a recognized HR Association is preferred
- A minimum of 9 years relevant experience in a training role in a museum or in HR